What if we didn’t motivate staff?

Ed Deci, together with his collaborator and friend, Richard Ryan, have been researching and writing about what motivates people for more than 25 years. In their opinion, leaders and managers should not be worrying about how to motivate their employees. Instead, they should be thinking “How can I create the conditions within which other people … Continued

What if we had positive performance management discussions?

The aim of any performance management system is to continuously improve the performance of individuals and that of the organisation (ACAS). It involves making sure that the performance of individuals contributes to the goals of their teams and the business as a whole. Good performance management helps everyone in the organisation to know: what the … Continued

What if we didn’t have any managers?

In March, Zappos offered its employees an ultimatum: get behind their new organisation structure or leave in exchange for at least 3 months of redundancy (The Washington Post). As a result of the ‘ultimatum’, approximately 14% of the the 1,500 workforce took redundancy. Some may consider this relatively high, particularly as Zappos’ customer focused workforce … Continued

What if we were all nice people?

Professor Adam Grant, is an organisational scholar who undertakes research into pro social behaviour and is one of my favourite reads. In his book ‘Give and Take’, he defines people in one of three ways. Mostly people are ‘givers…people who contribute to others without expecting anything in return.’ Some others are ‘matchers… (who) aim to … Continued

A new approach to PMgt at last

After realising it wasted 2 million hours annually on undertaking pointless information gathering in support of performance management ratings, Deloittes have radically overhauled its performance managment system and with one stroke have breathed life into one of the most painful HR processes created. It asks line managers to rate each member of staff against 4 … Continued

Top 5 tips for outperformance

Sir Dave Brailsford, MBA, CBE, Team Principal, Team Sky and former Performance Director, Great Britain Cycling Team, gives top 5 tips for outperformance. His success is based on a theory of ‘marginal gains’ – significant improvement is obtained through a large number of marginal increases. 1. Recruit the best people that you can possibly find … Continued

Play to strengths to increase engagement

Many organisations struggle to increase their employee engagement levels. Chances are many initiatives undertaken by these organisations are organisation wide and process driven.  A different ‘give back’ initiative, a new cutomer service incentive scheme or even better food/desks/chairs/gym membership. Whilst we should not ignore the importance of such initiatives, I worry they lack the personal … Continued

Positive priming to get started

Priming is a phenomenon where being exposed to a certain stimuli makes a particular response to a second stimuli more likely to happen. Positive priming is a term which has come to mean using priming to our advantage. In my case, I use it to refer to ‘kick starts’. In their excellent book, Profit from … Continued

Say thanks, it makes you feel better

65% of workers report that in the past 12 months they received no recognition for good work during the prior year (Gallup). Appreciation can be used strategically by supervisors to boost employee morale. Appreciating the best qualities in those with whom we work can help give them a boost, motivating them to persevere even when … Continued

Small things matter alot

An interesting blog at IDEO highlighting an experiment in client empathy ended up emphasising how the little things in life really matter. IDEO is a creative design company which is justifiably proud of their fantastic work culture. In their words ‘We provide the small things that enable the day to run smoothly so individuals can … Continued