Why do you need a competency framework?
Competency frameworks articulate the skills and behaviours your business needs to deliver your goals. It's as simple as that. As such, a competency framework is a critical component of your HR strategy and underpins decision making in recruitment, development and performance management.
What are competencies?
A competency is a characteristic which delivers outstanding performance in a given job, role or function.
A competency framework reflects the requirements of a group of roles or all of the roles in your business. However, we don't just produce a list of competencies. When we develop competency frameworks we focus on a small number of behaviours that deliver greatest value, usually economic value. We look at the interrelationships between the competencies and make sure they deliver overall performance. For instance, having lots of team based behaviours for a leadership role will not deliver the best performance in that job.
How can you use them?
- Recruitment and selection - we can train you in competency based interviewing which is one of the most effective assessment techniques
- Performance management - We can help you build competencies into performance management systems and train people in how to assess competencies and give competency based feedback
- Talent management - We can design 360 degree assessment tools to identify your key talent for the future.
- Training and development - we can develop or recommend courses or training to address specific competency gaps.
Contact us to receive a copy of our article on how to avoid pitfalls when developing competency models.
Our track record
We have experience developing performance based competency models for the following organisations:
Organisation |
Sector |
Roles |
|
AMEX |
Financial Services |
Sales |
|
ANZ Bank |
Financial Services |
All Roles |
|
Bankers Trust |
Financial Services |
Clerical and Secretarial |
|
Baulderstone Hornibrook |
Construction |
Leadership |
|
Barclays Bank |
Financial Services |
IT, Account Management |
|
BT Group |
Telecomms |
Leadership Roles |
|
Centre-file |
Computing Services |
All Roles |
|
CHEP |
Materials Handling |
Sales |
|
Civil Service College |
Education |
Clerical |
|
Dept of Education and Employment |
Education and Skills |
Head Teachers |
|
James Martin plc |
Consultancy |
All Roles |
|
Learning and Skills Council |
Education and Skills |
All Roles |
|
Levi Strauss |
Clothing Manufacturer |
Sales |
|
Mercury one2one |
Telecomms |
Leadership, Call Centre |
|
NACCO |
Materials Handling |
Leadership |
|
PPP |
Healthcare |
Sales |
|
Safeway Stores plc |
Retail |
All Roles |
|
Sainsburys |
Retail |
Clerical, Secretarial and Admin |
|
TSB Lloyds |
Financial Services |
All Roles |
|
Unilever |
FMCG |
Leadership |
|
Whitbread Services Group |
Pubs and Restaurants |
IT, Finance |
|
Woolworths |
Retail |
All Roles |
|
Xerox Global Services |
Outsourcing |
All Roles |
|