Crowne Finch needed a highly experienced and expert resource to take the lead on an important Resourcing and OD project with LexisNexis. This had to be delivered with little support from the client. Having known Pam for some time we were confident in her ability to build immediate rapport and trust and get down to delivering analysis and solutions highly attuned to the client’s needs and context. Pam scoped and delivered the project on time and to budget, and identified further OD implications for the client to work on itself. Pam is the consummate professional.