Sales and Marketing
Ten 1957 copywriting rules for 2013
“Styles change, times change, customs change, and tastes change – but human nature, never” G. Lynn Sumner 1957 His book “How I learned the secrets of success in advertising” is full of lessons as relevant today as when they were … Continue reading
Search the world and steal the best
David Ogilvy famously improved the Pearce Motor cars advertisment to create a brilliant advert for Rolls Royce. Here is an example of one of the best direct mail letters ever and could this be the advert that they got the … Continue reading
Linda Gratton’s future of work and careers
In Linda Gratton’s new book, The Shift: the future of work is already here, she talks about the forces that will shape work and careers in the future and what we should do to build a career that will stand the … Continue reading
How To Convince Others – Communicating
Convincing others that your idea is the right one can be frustrating. Sometimes, no matter how good the idea is, words get in the way and people fail to catch your drift. So how do you get other people to … Continue reading
The Ultimate Question – Net Promoter Score
Net Promoter is a customer loyalty metric developed by (and a registered trademark of) Fred Reichheld, Bain & Company, and Satmetrix. It was introduced by Reichheld in his 2003 Harvard Business Review article “The One Number You Need to Grow”. … Continue reading
The importance of minding your ‘p’s, ‘q’s and commas
This appeared in HRZone and it’s a useful reminder about the devil being in the detail….. Posted by Peter Cook on Wed, 13/06/2012 – 10:01 HR often finds itself at the edge of the business and the outside world. As … Continue reading
Repetition, Repetition, Repetition
Each February the Edelman Trust Barometer comes out and it really should be read by all involved in employee communications. The Trust Barometer studies the concept of trust as it relates to business, corporate reputation and corporate communications among a very specific … Continue reading
The “significance trouser”
A recent case study on how WD-40 was launched in Germany introduced me to the “signifigance trouser” The company was Mayer de Groot. This is a serious study and the results were very good. Winston Churchill said: “Use simple words … Continue reading
Having an impact with CEOs
This is a useful podcast on how to have an impact with CEOs: CEO’s work on referrals so you need to be networking and working in their patch You need to listen and not worry too much about getting your … Continue reading