Leadership
Linda Gratton’s future of work and careers
In Linda Gratton’s new book, The Shift: the future of work is already here, she talks about the forces that will shape work and careers in the future and what we should do to build a career that will stand the … Continue reading
Goal setting for everyone
As some of you may know, I’ve started an MSC in Applied Positive Psychology. As part of my reading I came across a very interesting piece of empirical research about goal setting. Of course, being a naive student I forget … Continue reading
How To Convince Others – Communicating
Convincing others that your idea is the right one can be frustrating. Sometimes, no matter how good the idea is, words get in the way and people fail to catch your drift. So how do you get other people to … Continue reading
The Ultimate Question – Net Promoter Score
Net Promoter is a customer loyalty metric developed by (and a registered trademark of) Fred Reichheld, Bain & Company, and Satmetrix. It was introduced by Reichheld in his 2003 Harvard Business Review article “The One Number You Need to Grow”. … Continue reading
Repetition, Repetition, Repetition
Each February the Edelman Trust Barometer comes out and it really should be read by all involved in employee communications. The Trust Barometer studies the concept of trust as it relates to business, corporate reputation and corporate communications among a very specific … Continue reading
The top 20 companies worldwide for leadership (and why)
Hay group’s annual survey…. who tops it this year? http://www.haygroup.com/BestCompaniesForLeadership/research-and-findings/global-top-20.aspx
HR Beating Recession – 5 things to do
During recessions it is often HR, and in particular, OD and Learning and Development, who find themselves ‘cut’ early in the redundancy process, that is unless they have particular skills or know how in redundancy procedures. I know my pipeline … Continue reading
Don’t go with your gut….
According to the results of a study by workplace psychologists OPP, 71% of all line managers would change the people decisions they’ve made if given a second chance. It’s an indictment on the “gut instinct” culture that costs UK businesses … Continue reading
How to get what you want….
I’ve been writing some emails on behalf of a client and thought I should start sharing these gems via the blog. So here goes my first one… Have you ever thought about the best way to get what you want? … Continue reading